If you are eligible to participate in the Zappy program, you will have the option to schedule a prescription fill with a video visit or, depending on the state, schedule a prescription fill without a video visit.

Once you select your prescription fill type, you will be asked to sign up for one of our monthly subscription services. Once paid, you will be prompted to create a password for your account. Note: your username is the email address you signed up with. You’re almost done! The last step after creating your password is to complete your initial health history intake form—this can be accessed by selecting “Next” after creating your password. You will also receive an email if you haven’t completed your health history intake form and can complete it by logging into the portal: app.joinzappy.com. Please be sure to complete this at your earliest convenience to avoid any delays in your treatment plan.

During your first appointment, your provider will discuss your health goals, review your medical history, order any necessary lab tests, and may order a prescription medication if deemed appropriate. Your provider will collaborate with you to create a personalized health plan. Alongside lifestyle recommendations, your care plan may include a prescription for weight loss medication.

Upon starting a weight loss medication, regular check-ins with your provider can be scheduled. The frequency of these visits can vary, but usually are once a month in the beginning. During these check-ins, the provider will evaluate your progress in weight loss, monitor your medication tolerance, arrange follow-up lab tests or prescription refills, and adjust your care plan as necessary.